What solutions does Spectator provide?
Spectator Healthcare Technology provides rapid deployable integrated telehealth solutions worldwide, covering remote services in all healthcare stages of the patient journey: Prevention, Primary Care, Chronic Care and Elderly Care.
How can Spectator help in Colombia?
The Spectator Telehealth platform in connection with the white-labeled and multilingual BiDiApp offers seamless integration of value-added services. All to achieve the best customer experience, turning the ‘Patient Journey’ into ‘Health Journey'. The aditional services include:
- Direct access to personalised and evidence-based medical content
- AI-based Symptom Checker and customisable questionnaires
- Request appointments
- Chat
- Notifications/Reminder
- Video communication
- Integrated Biosensors
- Action plans and threshold alarming
- Share files and images
- Personal Alarm Systems incl. GPS localisation
What makes them unique?
- Modular and easy scalable medical call centre concept
- One Digital Gateway / Single-Point-of-Access for patients and healthcare providers
- Multi-lingual patient-doctor and doctor-doctor interaction (online & offline)
- Call transfer and multiconference in case of an escalation or second opinion
- Personalised and intelligent action plans, e.g. triage flow charts for medical operators
- Standard encrypted communication; safe VPN client-server interaction
- Upload patient data in any format, such as PDF, DICOM
- Patient database & historical files on board
- All data interaction logged/recorded (auditable), incl. audio & video
- Reporting tools for consultation summaries, medical prescriptions, dashboards
- Interoperable: linkage and synchronization with 3rd party applications, devices & databases (HIS/EHR)
- Remote installation and training; turn-key concept, operable in less than 1 week