Spectator

What solutions does Spectator provide?

Spectator Healthcare Technology provides rapid deployable integrated telehealth solutions worldwide, covering remote services in all healthcare stages of the patient journey: Prevention, Primary Care, Chronic Care and Elderly Care.


How can Spectator help in Colombia?

The Spectator Telehealth platform in connection with the white-labeled and multilingual BiDiApp offers seamless integration of value-added services. All to achieve the best customer experience, turning the ‘Patient Journey’ into ‘Health Journey'. The aditional services include:

  • Direct access to personalised and evidence-based medical content
  • AI-based Symptom Checker and customisable questionnaires

  • Request appointments
  • Chat
  • Notifications/Reminder
  • Video communication
  • Integrated Biosensors
  • Action plans and threshold alarming
  • Share files and images
  • Personal Alarm Systems incl. GPS localisation

What makes them unique?
 
  • Modular and easy scalable medical call centre concept
  • One Digital Gateway / Single-Point-of-Access for patients and healthcare providers
  • Multi-lingual patient-doctor and doctor-doctor interaction (online & offline)
  • Call transfer and multiconference in case of an escalation or second opinion
  • Personalised and intelligent action plans, e.g. triage flow charts for medical operators
  • Standard encrypted communication; safe VPN client-server interaction
  • Upload patient data in any format, such as PDF, DICOM
  • Patient database & historical files on board
  • All data interaction logged/recorded (auditable), incl. audio & video 
  • Reporting tools for consultation summaries, medical prescriptions, dashboards
  • Interoperable: linkage and synchronization with 3rd party applications, devices & databases (HIS/EHR)
  • Remote installation and training; turn-key concept, operable in less than 1 week
spectator